SANAKO Services complement and complete the teaching solution

Provided by our global partner network, SANAKO Services is a package of after-sales customer care elements designed to complement and complete the teaching solution. It includes Installation and Training services as well as SANAKO Software Maintenance.

SANAKO Software Maintenance
SANAKO offers its customers a unique opportunity to protect their software investments by purchasing SANAKO Software Maintenance, which ensures that they can get new versions, releases or enhancements as soon as they become available during the coverage options of 1 or 3 years.

SANAKO Installation Services
Sanako installation services are available for all of our teaching solutions. Our partners work with institutions’ technical and teaching personnel to provide efficient installation and basic introductory training.

SANAKO Training Services
Our training service includes a product presentation and hands-on training covering all product functionalities. Customers have the option of splitting this into two sessions, so that they receive an appropriate level of individualized end user training. This approach ensures that they build the skills to efficiently utilize their teaching technology.

SANAKO Helpdesk
SANAKO Helpdesk offers a dedicated support contact service to the users of SANAKO Study 500, Study1200 and other Study related extension modules, initially in the EMEA region.

SANAKO Remote System Support
SANAKO Remote System Support is a customer support service that uses a web-based connection to the customer’s PC to provide fast, easy and secure remote support services.

SANAKO Online Training Services
SANAKO Online Training packages provide detailed and illustrated explanations on how to use different features in our Study solutions. Our training service includes a product presentation and hands-on training covering all product functionalities. Customers have the option of splitting this into 2 sessions, so that they receive an appropriate level of individualized end user training. This approach ensures that they build the skills to efficiently utilize their teaching technology.

Our training service includes a product presentation and hands-on training covering all product functionalities. Customers have the option of splitting this into 2 sessions, so that they receive an appropriate level of individualized end user training. This approach ensures that they build the skills to efficiently utilize their teaching technology.

We recommend that you get SANAKO Software Maintenance with our software products.